Terms of service

TERMS OF SERVICE

Last Updated: [10/April/2026]

OVERVIEW

Welcome to ZeloCart. These Terms of Service ("Terms") govern your access to and use of the ZeloCart website, products, services, and related features (collectively, the "Services").

By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you should not use our Services.

1. ACCESS AND ACCOUNT

To use certain features of our Services, you may be required to create an account and provide accurate, current, and complete information.

By using our Services, you represent that:

  • You are at least 18 years old or have reached the legal age of majority in your jurisdiction.
  • The information you provide is accurate and complete.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities conducted under your account.

ZeloCart reserves the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.

2. PRODUCTS

We strive to display product descriptions, specifications, pricing, and images as accurately as possible. However:

  • Product colors and appearances may vary depending on your device settings.
  • Product descriptions and specifications may be updated without prior notice.
  • We do not guarantee that product images will exactly match the delivered product.

We reserve the right to discontinue products or limit quantities at any time.

3. ORDERS

Placing an order constitutes an offer to purchase products from ZeloCart.

We reserve the right to:

  • Accept or reject any order.
  • Limit quantities purchased.
  • Cancel orders due to pricing errors, stock issues, suspected fraud, or other legitimate reasons.

An order is considered accepted only after payment has been successfully processed and an order confirmation has been issued.

4. PRICES AND BILLING

All prices displayed on ZeloCart are subject to change without prior notice.

You agree to provide accurate billing and payment information for all purchases.

By placing an order, you represent that:

  • You are authorized to use the payment method provided.
  • The payment information submitted is accurate.
  • You will pay all applicable charges, taxes, shipping fees, and related costs.

5. SHIPPING AND DELIVERY

Delivery times provided by ZeloCart are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Courier services
  • Weather conditions
  • Customs processing
  • Government restrictions
  • Events beyond our reasonable control

Risk of loss and ownership of products pass to you upon delivery.

6. CANCELLATIONS, RETURNS AND REFUNDS

Orders may only be cancelled before shipment.

Once an order has been dispatched, cancellation may not be possible.

Returns and refunds are governed by our Refund Policy. Please review the Refund Policy before making a purchase.

7. PRODUCT AVAILABILITY

All products are subject to availability.

If a product becomes unavailable after an order has been placed, ZeloCart reserves the right to cancel the order and issue an appropriate refund.

8. INTELLECTUAL PROPERTY

All content on ZeloCart, including but not limited to:

  • Logos
  • Trademarks
  • Product descriptions
  • Images
  • Graphics
  • Website design
  • Text and software

is owned by or licensed to ZeloCart and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or exploit any content without prior written consent from ZeloCart.

9. THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services.

ZeloCart is not responsible for:

  • Third-party content
  • Website availability
  • Products or services offered by third parties
  • Privacy or security practices of third parties

Accessing third-party websites is done at your own risk.

10. PRIVACY

Your use of ZeloCart is subject to our Privacy Policy.

By using our Services, you consent to the collection, use, and processing of your information as described in our Privacy Policy.

11. REVIEWS AND FEEDBACK

If you submit reviews, suggestions, comments, feedback, or other content to ZeloCart:

  • You grant ZeloCart a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display such content.
  • You represent that your content does not violate any law or third-party rights.

We reserve the right to remove any content that is unlawful, offensive, misleading, or otherwise inappropriate.

12. ERRORS AND INACCURACIES

Occasionally there may be errors relating to:

  • Product descriptions
  • Pricing
  • Promotions
  • Availability
  • Shipping information

ZeloCart reserves the right to correct errors, update information, and cancel orders affected by such errors without prior notice.

13. PROHIBITED USES

You agree not to use the Services:

  • For unlawful purposes.
  • To violate applicable laws or regulations.
  • To infringe intellectual property rights.
  • To distribute malware, viruses, or harmful code.
  • To collect personal information of others without consent.
  • To interfere with website security or functionality.
  • To engage in fraudulent activities.
  • To impersonate another person or entity.
  • To scrape, copy, or extract website content without authorization.

Violation of this section may result in suspension or termination of access.

14. FRAUD PREVENTION

ZeloCart reserves the right to refuse, cancel, or limit any order suspected of:

  • Fraudulent activity
  • Unauthorized payment usage
  • Abuse of promotions
  • Resale activity
  • Violations of these Terms

Additional verification may be requested before processing certain orders.

15. TERMINATION

We may suspend or terminate your access to the Services at any time if:

  • You violate these Terms.
  • Your activities create legal or operational risk.
  • Required by law.

Termination does not affect rights and obligations accrued before termination.

16. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Services and products provided by ZeloCart are offered on an "AS IS" and "AS AVAILABLE" basis.

ZeloCart does not guarantee that:

  • The Services will be uninterrupted or error-free.
  • Products will meet every expectation.
  • Defects will be corrected immediately.

All implied warranties are disclaimed to the extent permitted by applicable law.

17. LIMITATION OF LIABILITY

To the fullest extent permitted by law, ZeloCart shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Loss of data
  • Business interruption arising from the use of our Services or products.

Our total liability shall not exceed the amount paid by you for the affected order.

18. INDEMNIFICATION

You agree to indemnify and hold harmless ZeloCart, its directors, employees, affiliates, and service providers from any claims, liabilities, losses, damages, or expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the Services.
  • Your violation of any law or third-party rights.

19. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

20. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and ZeloCart regarding the use of our Services.

21. ASSIGNMENT

You may not transfer or assign your rights under these Terms without our written consent.

ZeloCart may assign or transfer its rights and obligations at any time.

22. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

23. CHANGES TO THESE TERMS

ZeloCart reserves the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised effective date. Continued use of the Services after such updates constitutes acceptance of the revised Terms.

24. CONTACT US

Questions about the Terms of Service should be sent to us at zelocartofficial@gmail.com. 
Our contact information is posted below:
ZeloCart
zelocartofficial@gmail.com
Mangalore 5752001, Dakshina Kannada, Karnataka, India
91+ 8088499178